---
title: "FAQ - General Questions"
canonical: "https://helpcenter.mindproapps.com/space/MHC/1944911887/FAQ%20-%20General%20Questions"
format: markdown
---
> ℹ️ **Summary: **Learn more about the most frequently asked questions from our clients and evaluators.


**Install & Access**

| **Question** | **Answer** |
| --- | --- |
| How can I learn more about installing and getting started with this app? | Please read more details here: [Getting Started](https://helpcenter.mindproapps.com/space/MHC/1944289284/Getting+Started) |

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**Search & Filter**

| **Question** | **Answer** |
| --- | --- |
| What search options and filters does the app support? | The app supports searches via Basic Filters and offers 100% compatibility with the JQL syntax for searching for issues. |
| Which fields are supported by Mindpro Insights? | You can see the full list of supported fields here - [Available Fields & Filters](https://helpcenter.mindproapps.com/space/MHC/2003828737/Available+Fields+%26+Filters) |
| Is there any limit on the number of issues the app can retrieve in a search? | Jira Cloud retrieves a maximum of 1,000 issues per search. Mindpro Insights retrieves up to 13,500 issues per search. This is the limit the Atlassian Forge platform supports at this moment. |

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**Gadgets & Customization**

| **Question** | **Answer** |
| --- | --- |
| Which gadgets are available in the app? | Please see the full list of Project Tracking, Agile, ITSM and Custom Gadgets here: [Available Gadgets](https://helpcenter.mindproapps.com/space/MHC/2003763283/Available+Gadgets) |
| Can I combine pre-build Project Tracking, Agile and ITSM gadgets with Custom gadgets to create my dashboards? | Yes, there is no dependency and they can be used and combined however you like. |
| Can I customize the columns displayed in the Issue List? | Yes, you can select exactly which columns you want to view in the list of issues, just choose the desired ones in the "Columns" field and after making the change, save your settings. |

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**Exporting & Sharing**

| **Question** | **Answer** |
| --- | --- |
| What options does the app have for exporting data? | You can export data from your dashboards in 3 different formats:<br>- PNG: You can export your charts individually in "png" format.
- PDF: You can export all charts and cards from your dashboard in "pdf" format. This option does not export your issue list.
- CSV: You can export your issue list (if you have added it to your dashboard) in "CSV" format. |
| Can I share a link to access the live Dashboards with my internal teams? | Yes, your live Dashboards can be directly shared via link with any users that have access to Jira and to the respective view.  This option is accessible in the Dashboard “Actions" menu. |

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### **Need any help?**

Didn’t find what you were looking for? Raise a ticket [here](https://mindpro.atlassian.net/servicedesk/customer/portal/3) or get in touch at [support@mindproapps.com](mailto:support@mindproapps.com)