---
title: "SLA - Met x Breached"
canonical: "https://helpcenter.mindproapps.com/space/MHC/2010710474/SLA%20-%20Met%20x%20Breached"
format: markdown
---
> ℹ️ **Summary: **Get a quick overview of the SLA Met x Breached chart gadget.

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### **SLA Met x Breached**

Shows the number of issues/requests with SLAs Met vs Breached.


**Chart Details**

- Category: ITSM
- Format: Line chart
- Size: This chart takes up 2 columns on your dashboard.
- Time period: It shows data for:
  - Past 30 days - by week
  - Past 60 days - by week
  - Past quarter - by week
  - This year - by month
  - Last year - by month
- Replicable: No, you can add just one of these charts per dashboard.
- Configurable: Yes, this gadget has additional configurations.
- Additional Insights: This gadget shows, in a summarized way, the number of "Met", "Breached" issues, and the percentage of "Success Rate". The Success Rate formula is calculated by considering = (Issues with SLA "Met" in the series / Total Issues in the Series) * 100.


![image](media://6dda115e-25d6-4e7e-9edb-0e8f217a6381)

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### **Need any help?**

Didn’t find what you were looking for? Raise a ticket [here](https://mindpro.atlassian.net/servicedesk/customer/portal/3) or get in touch at [support@mindproapps.com](mailto:support@mindproapps.com)