---
title: "Accessing the app"
canonical: "https://helpcenter.mindproapps.com/space/MLP/2022342730/Accessing%20the%20app"
format: markdown
---
> ℹ️ **Summary: **Learn how to access the app after the installation process.

### **Accessing the app via Jira “Apps” menu**


- After the app install, you can access the Mindpro Lineup through the app link “Mindpro Lineup - Queues” in the Jira “Apps” navigation menu.

![Mindpro-1721422397785-2x.png](media://a5ac2e8e-1319-4faf-adc5-c9082b4e52f6)


---

### **Accessing the app via Jira Service Management Projects**


- Also, you can access the app via Jira Service Management projects sidebar menu, in the section “Apps” and clicking the option “Service Desk Queues”

![Lineup - Projects.png](media://57a5d948-5cb8-4bab-9a72-fa035324560f)


> ℹ️ **Keep in mind**
> ℹ️ 
> ℹ️ - The app shortcut is displayed only in Jira Service Management projects, in Jira Software or Work Management projects, this link is not displayed.
> ℹ️ - Due to the permissions required to access all of the app's features, users who do not have access to Jira Service Management will not be able to access the app.

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### **Need any help?**

Didn’t find what you were looking for? Raise a ticket [here](https://mindpro.atlassian.net/servicedesk/customer/portal/3) or get in touch at [support@mindproapps.com](mailto:support@mindproapps.com)