---
title: "Updating the mapped fields data"
canonical: "https://helpcenter.mindproapps.com/space/SDC/2347731066/Updating%20the%20mapped%20fields%20data"
format: markdown
---
> ℹ️ **Summary: **Learn how the attributes data are synchronized and updated in the Jira custom fields.

### **Updating the user attributes data in the mapped fields in Jira**

 

Mindpro Sync will automatically** synchronize** and **update **the mapped fields with user attribute data only in three events: 1) Issue Creation, 2) Issue reporter/assignee/user change, or 3) Status Change (via Post Function).

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**1) Issue Creation**


Whenever a **new issue / request is created**, the app will fetch the data from the IdP and populate the mapped fields with the user attributes for the first time. 

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**2) Issue Update - (Reporter, Assignee, User-picker field change)**


Whenever the **issue reporter, assignee**, or **the other user-picker field selected **(depending on what is set in the configurations) **is changed**, the app will fetch the data from the IdP and update the mapped fields with the new user attributes in the issue.

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**3) Issue Update - (Status change / Post Function)**


By setting up a post function in your project’s workflow you can define upon which status change the data should be synchronized. Learn more about it in the next chapter: [Updating the mapped fields via Post-function.](https://mindpro.atlassian.net/wiki/spaces/SDC/pages/2347731099)


> ℹ️ **Keep in mind**
> ℹ️ 
> ℹ️ After an issue creation or update, it may take a few seconds for the updated data to be displayed, so remember to refresh the browser session to make sure that the synchronization took place.

> ℹ️ **Good to know**
> ℹ️ 
> ℹ️ Not every issue change/update will trigger a data sync with the IdP, only the scenarios above will trigger this action.

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### **Need any help?**

Didn’t find what you were looking for? Raise a ticket [here](https://mindpro.atlassian.net/servicedesk/customer/portal/3) or get in touch at [support@mindproapps.com](mailto:support@mindproapps.com)